Sincere apologies

Dear Valued User:
Greetings!
First and foremost, on behalf of Seaoss, I would like to express our deepest apologies. Recently, an unfortunate incident occurred during a system upgrade by our website operations team, resulting in the loss of some user data which cannot be recovered. We are fully aware of the inconvenience and losses this incident has caused you, and we deeply regret and blame ourselves for it.
Following this unfortunate event, our technical team has made every effort to retrieve the lost data. Unfortunately, after multiple attempts, we must admit that the likelihood of data recovery is almost zero. We understand the importance of data to every user, hence this outcome is also a severe blow to us.
To make amends for our fault, we have taken the following measures:

1. Conduct a comprehensive review of all affected users to ensure their rights and interests are properly handled.
2. Strengthen internal management and technical training to prevent similar incidents from happening again.
3. Provide priority customer support and necessary compensation to affected users.
   We sincerely request your understanding and hope to continue receiving your support and trust. To help you resume normal use as soon as possible, we invite you to register a new account. Please follow these steps:
4. Visit [www.seaoss.com].
5. Click the "Sign up" button to access the registration page.
6. Follow the prompts to fill in relevant information and set a new username and password.
7. After completing the registration, you will gain access to a range of new services and features.
   We promise that your new account will enjoy additional benefits and services as a token of our sincerity and gratitude. At the same time, we will provide you with a more stable and secure website experience.
   Finally, we once again apologize for the inconvenience caused and hope for your forgiveness. We look forward to your return and promise to spare no effort in protecting your data security.
   Wishing you a pleasant life and successful work!
   Rhye Moore
   IT Engineer
   Seaoss Inc.
   June 27, 2024
   68 New Bailey Street, Salford, England, CH4S 8JZ, United Kingdom