Why is the site's upload and download slow?
First of all, Sea OSS does not make any limitations for upload and download speeds. If you are experiencing slow upload or download speeds, we hope you will follow the steps below to troubleshoot the problem:
If the user is abroad or using a web proxy, slow upload and download speeds may be caused by line fluctuations.
If the user is using a proxy, you can try to quit the proxy service completely and try again.
If the user is abroad, similar situations will not be fixed in a short time.
About uploading:
- If the user is uploading through server or API etc., Sea OSS does not support the relevant uploading methods due to security issues, and will be banned by the server.
About download:
- If users use XunLei or browsers with XunLei plugin to download, Sea OSS will be banned by the server due to security issue, which does not support XunLei related download methods.
- If the download speed is fast at the beginning, but later gets slower and slower or even fails, we suggest you try to refresh the DNS and try again. For details, please check How to refresh DNS.
If you are not in the situation described above, you can contact our staff, we will help you to complete some tests to solve the problem.
Why does the transmission or link display abnormally?
If your account and transmission alerts are abnormal, you can get in touch with our staff directly and we will help you solve the problem.
How do I refresh my DNS?
If the download speed is fast at the beginning, but later on it gets slower and slower or even fails, we suggest you try to refresh the DNS and try again. For more information on how to do this, see How to Refresh DNS.
Why is the member not displayed after purchasing and paying for the membership? how can I do that?
First of all, we would like you to try to log out and log in again, if it still doesn't show the member, you can add our customer service staff's enterprise wechat, we will solve it for you as soon as possible.
Can I apply to be a part of the team or work as a contractor?
Sea OSS provides comprehensive consulting, management, design and research solutions. Our vision is to be at the forefront of cloud storage innovation, fostering a global community of engineers and enthusiasts united by their passion for creating resource spaces. Every technology development effort is an opportunity to shape the future.